![]() If you cannot do this, there may be a problem with your mail server. Try sending email from another app or device: If you have another email app, computer, or mobile device, try sending and receiving email from there. ![]() Contact your email provider for assistance. Log in to your email account on the website and confirm that you can send and receive emails there. Try sending email on the Internet: Many email providers allow you to access your email through a website. Make sure your device is connected to the internet. ![]() Make sure your device is connected to the Internet: You need Internet access to send or receive email. If you have problems sending or receiving email, make sure you have access to your email server.
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